Privacy Policy

Effective Date: December 1, 2024

At Veli, LLC, doing business as VeliPro (“we,” “us,” or “our”), we value the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit our website, www.velipro.com (the “Site”), and use our services. By accessing our Site or using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information to provide and improve our services to you:

Personal Data
When you visit our Site, contact us, or use our services, we may collect personally identifiable information, such as:

  • Name
  • Email address
  • Phone number
  • Business name and job title
  • Billing information (if applicable)
  • Any other information you provide when contacting us

Non-Personal Data
We also collect non-personal data, including:

  • Browser type and version
  • Device type and operating system
  • IP address
  • Pages visited on our Site
  • Referring website or source of traffic
  • Time and date of your visit

2. How We Use Your Information

We use the collected information for various purposes, including:

  • To provide, maintain, and improve our services
  • To communicate with you regarding your inquiries, requests, or services
  • To process payments (if applicable)
  • To send you updates, promotional materials, or newsletters (with your consent)
  • To comply with legal obligations or respond to lawful requests from public authorities
  • To analyze and improve the performance and functionality of our Site

3. How We Share Your Information

We do not sell or rent your personal data to third parties. However, we may share your information with trusted third-party service providers to help us operate our business, such as:

  • Payment processors
  • Email marketing platforms
  • IT and hosting services
  • Analytics providers

These third-party partners are obligated to maintain the confidentiality and security of your data and are prohibited from using your data for purposes other than to provide the services we have contracted them for.

We may also share your information when:

  • Required by law, regulation, or legal process (e.g., a subpoena or court order)
  • We believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, or situations involving potential threats to the safety of any person
  • We undergo a business transaction such as a merger, acquisition, or sale of assets, in which case your information may be transferred

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small files placed on your device that help us analyze web traffic, remember your preferences, and improve our services. You can control cookie settings through your browser settings. However, disabling cookies may impact the functionality of certain features on our Site.

5. Data Security

We take the security of your personal data seriously. We use a variety of security measures, including encryption and secure servers, to protect your information from unauthorized access, alteration, or disclosure. However, please be aware that no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When personal data is no longer needed, we take reasonable steps to delete or anonymize it.

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: You can request to access the personal data we hold about you.
  • Correction: You can request to correct any inaccurate or incomplete personal data.
  • Deletion: You can request the deletion of your personal data, subject to certain exceptions.
  • Objection: You can object to the processing of your personal data, including for direct marketing purposes.
  • Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
  • Withdraw Consent: If you have provided consent for specific data processing activities, you can withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact information provided at the end of this policy.

8. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children’s Privacy

Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us, and we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with an updated “Effective Date” at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

VELIPRO
Email: [email protected]
Phone: +1-214-234-9774

By using our Site or services, you consent to the terms of this Privacy Policy.

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